I think, in spite of the fact that something prevented her from getting there when she said she would, it was her caring that initiated her saying she would be there.
That would be so hard to get past, waiting all day for her and being so disappoionted.
I admire you for working on this!

I think we are super sensitive and pick up on things others wouldn't. I know my T has said more than once, "Oh.... you would pick up on that" which also means I chose to hear something that could be negative, that I 'zero' in on things like that.

I read very recently in a post here somewhere... when a patient was challenging their T about caring being real, or just part of what we pay for. The T's response (and I love this!) was that he/she was being paid for their time, but no one could pay him/her to care. I think that makes a lot of sense. I like it.