IT's a united way group effort here..and yes, they do have all those options of services listed on the website for 211 local hmmm but they advertise it as The Children's ..ugh I can't recall the last word! Yes, they only give other numbers to call... something many counties had been doing with a "team metro" approach. It's just the common listing of all the county services...same red tape imo. sigh. Guess they got federal monies to promote it? IDK. Hope it helps someone.