Awwww granite- I'd be confused if I were you too. I can tell you're confused just by what you wrote.

As far as her raising her voice- did she actually increase the volume of her voice, or was she just more insistant in what she was saying. The reason I ask is because I was talking to my T the other day and she got really "animated' in the way she was talking to me and I thought she was mad. I said '"please don't be mad at me", and she said she wasn't mad (in the same tone of voice) that she was'challenging' me on what i was saying. Anyway..... I believe her when she says she wasn't mad, but man! She sure sounded mad to me. Maybe that's what your T meant??

I don't know granite........... I have to say she seemed less than empathetic about the chair. Did you tell her why the chair's positioning was bothering you??

And her reaction to the card......... I really don't get that. What did you say in the card that would make her angry? All you did was apologize- right?

I'm sorry it was such an awful day at T today.