That's so hard. But I've been there as a T. I had a pre teen client that had violent outbursts a few times, in which we had to clear the office of objects and call in a crisis response team. One time I was physically assaulted. Making it so that several times my other clients have had to wait. I have had to call to reception at times to inform them. But there are times it is so hectic I don't get the chance.

I've had a few initial assessments that run over or turn to crisis that have to be put inpatient, running me over by a lot. I always call down to reception to let the client know what's going on, and that they can wait or we can try to reschedule.