(((sidestepper))) You are not a loser hun, it happens all the time to people, life is hectic and all of us here have other things going on that make life a little more hectic than most. What is ridiculous that they can charge you for a missed appt....I mean things happen in people's lives...as far as I am concerned missing an appt is a favor to them it gives them some time to grab a coffee, do some paperwork and in general take a break so shouldn't they really pay us for making their time easier lol.
My T....is great if I miss an appt with him all he asks is I bring him a coffee on my next visit and if I forget he will ask me to get him one from the staff room ... he is a one of a kind awesome tho.
Hope your day gets better
Hugz
Nams