Hi Aza -

Based on what the lady said to me when I spoke to her yesterday, it sounded like the Dean was on my side.

I don't know exactly how long she has been in this position. My impression is that she got the job primarily because of her computer skills. I think her communication skills may have been adequate for the size of the online program when it first started. But my impression is that it has grown past the point where she doesn't have the skills to manage the whole program effectively. I see the position as needing someone with strong leadership skills, and more positive and effective communication skills than she has.

She doesn't see the need to communicate software problems to the teachers, so we know when the system is down, or there is a software problem. She thinks I should ask all the questions. That's stupid. Oh did I mention, that I think she is lacking in brain cells. I don't care how smart a person is, but don't push me around, and then talk to me and treat me like I'm stupid and/or know nothing.

I think they should keep her to manage technical issues and perhaps to develop classes, but I have some issues with what she did in that regard too. I'm just used to dealing with high-caliber people, so when I hit a dud, and a dud who thinks she knows it all, and puts me down, it comes as an unpleasant shock.

Thanks for your support.

EJ