Hi EJ,

Sorry to hear that this is such a difficult situation. It sounds like you've gotten some good suggestions here already. Another one I'd suggest is to take a deep breath and count to ten when you feel yourself getting upset in dealing with this person. Sometimes when I feel upset with a person I have to deal with, if I sort of "take a moment to step back" like that, and give myself a little breathing room, it helps me think better as I calm down a little bit. I also give myself the chance to come up with a better way to deal with the person and the situation.

It sounds like this other person could benefit from some improved people skills! But it also sounds like you'll continue to deal with them this summer....hopefully things will improve somehow as you go along. And I hope the computer system will keep working okay as much as possible! When the system goes down, that definitely adds to everyone's frustration, I'm sure, the system operator's frustration as well as the teachers'!

Anyway, I'll be thinking of you and wishing you all the best. I'm sorry there is this extra frustration on your plate. Hang in there.

Take care,
ErinBear