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Old May 29, 2012, 08:43 AM
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Nicks_Nose Nicks_Nose is offline
Imperfect Idealist
 
Member Since: Mar 2012
Location: Canada
Posts: 8,494
Service Desk competitions....how many customers' problems can you resolve in a time frame....points given for how many issues taken on at once, fewest complaints, resolutions resolved, smile, vocal tonation, physical posture, and choice of words.