I'm so thankful for all your posts For the longest time my T was very stilted and formal in his emails, nothing like his warm and personable self in sessions, and it used to really upset me. I finally called him on it in a couple of really stormy sessions, and he has gotten a lot better. Your posts made me see that it wasn't just him, that other T's do the same thing - as someone said, maybe because emails become part of the medical record?