Not sure what you're referring to. I usually will take the long way around to avoid conflict. Though an overload of continuing BS makes me not care sometimes. What sort of impact are you talking about? You certainly have the right to ask for what you need from someone whose job is to help you. If you ordered grilled cheese and the waitress brought tuna would you send it back or just eat it so as not to bother her? Not getting what you mean exactly.