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My T has never told me what he prefers, but I know if it is for something more informational.. Schedule changes, co-pay, etc, his receptionist would be much more help than he. So, I would call his receptionist. I call and leave a message with her if I need to talk to T, T has texted me once before and e-mail has never be discussed.
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"You decide every moment of every day who you are and what you believe in. You get a second chance, every second."
"You fail to recognize that it matters not what someone is born, but what they grow to be!" - J.K. Rowling. Harry Potter and the Goblet of Fire.
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