I really liked Earthlink, but I never thought they could have been responsible for errors I sometimes got on some sites. I really liked them in general, and I would like a spam control program like theirs (not just any spam filter, but one that allows a user to ONLY receive email from those in their address book or a whitelist, dumps all others BUT sends a customized email to those who get dumped, views mail on the server, doesn't require Outlook--all these things are important), but I'll be dumping them because I'm with Verizon DSL now. I just have to switch my email accounts over.