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Jul 02, 2012, 02:49 AM
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Member Since: Oct 2010
Location: Michigan
Posts: 6,543
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I also get anxious in certain situation on the phone. So I do what was suggested. I write out a "script." I write down the EXACT question I want to ask, and I anticipate what the person's answer will be -- if it's a logical type question and I can anticipate the logical answer of course.
So then I write down the next question or my next response, etc. By then I'm starting to get a little more comfortable and of course I can't keep anticipating the questions/answers now either. LOL
It usually works out by that time, and i can handle it. If I can't, I just explain that I'm very anxious or nervous and the person on the other end is always understanding -- at least they have been so far and I've been doing this a LONG time. I'm 63 yrs old, if that tells you anything! LOL
Best of luck and God bless. Hugs, Lee 
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