Hankster, your suggestion of saying that the program doesn't let people have phone calls set off all sorts of warning bells in my brain....I know that my former friend would always investigate to prove that people were lying to her, so I wonder if saying something like that would stir up more drama in the way of calling the program, proving it was a lie and becoming attacking. If it's someone that you know won't make the effort to prove you wrong, then great! But I try to be as direct as possible with my feelings (cuz feelings aren't wrong, right? Of course, my former friend would say they are)....

It's scary to think of how I spent so many years walking on eggshells with her.....UGH.