If chat is not working for you, please post as much detailed information as possible -- in the main support forum (not here) -- about how you're connecting with the chat rooms --

- Type of computer and operating system (like Mac with OS X, or PC with Windows 7)
- Web browser used (Firefox, IE, Chrome, Safari) and version # (usually in the "About" menu)
- Type of Internet connection (broadband cable, FIOS, satellite)
- The specific behavior you're encountering (blank screen, something else)

The more information you provide in your note, the more likely it is we can help you with an answer.

Thanks,
DocJohn