((((geez)))) I may get a boatload of criticisms here for saying this, but I'm going to throw it out there anyway.

And I may be taking this whole thing wrong, or I am not privy to something...

That said, for the Ts:

Your T is correct. SHE is responsible for keeping the time in her other sessions; therefore, it is her responsibility to stop the previous session, so you have a proper (timely) session, as well.

If SHE chooses to go over time with someone else - at your expense - without an apology or explanation to you immediately (the second she sees you), then I think she is just plain rude. And not caring of YOUR time.

It sounds as if you had to bring it up first. And THAT is what I find highly annoying. And totally unacceptable.

We are all adults here. Right? So if she is late, then she knows it, and an apology is in order. Then you can discuss how you feel, how she feels, maybe she'll explain a little something, etc. and you can move on...

Yes, she could sit there with the other person and let them go on and on and cry and have a crisis, etc....but the fact that she didn't acknolwedge SOMETHING to you, is what is unacceptable to me. I don't know anyone that enjoys be kept waiting. Especially for the T

(If it's a hair salon or doctor's appt, then I am more flexible because they just suck with time and excuses...I expect them to be late. If I am not comfortable with that, I can certainly go elsewhere).

I try to be very respectful other people's time, because I expect the same in return. I find it rude, annoying and tiresome if someone is constantly late. and especially if they do not acknowledge it. Then I find it disrespectful, actually (what in the world...the clock revolves around them only and changes willy-nilly depending upon their mood, schedule, the weather,etc.? (well maybe so in their world, but if that isn't OK for you, then that is fine))

So, the bottom line is this: what do I want to do about it? It's your - precious - time, too. She obviously doesn't respect it enough to offer (what appears to be) an unsolicited apology. You can talk to her about that and tell her how THAT makes you feel. And if she isn't receptive, then you can decide next steps.

I also find it odd that she would be so quick to dismiss you in such a manner and be so defensive: "So...yes, I was late...that's my style. if you don't like it, find someone else."