Thanks for your reply. Have you read my others posts? Just curious, because this woman has been NOTHING but unprofessional and rude. She even once threw a piece of paper at my feet, instead of handing it to me. It has been nothing but insult after insult. And her tone was completely rude and insulting. And to say "This has been going on a long time" instead of asking me how I was feeling - not acceptable. Then to snip at me later in the conversation? It was the last straw. How on earth is that not objectionable? It certain is in my book. My delivery person at a local restaurant has expressed more concern. I respect your opinion, but totally disagree. Sorry.