Thanks, MKAC and Wiki.

I sent the following email:

I only asked the question about emailing outside your work day because I did not want to impinge on your boundaries.

I want to make sure of something about your iPad before I give you further instructions. On your iPad, go to "Settings". On the left side, touch "General". The middle row of the white bar on top should say "Software Update". Touch "Software Update". This should tell you if you have the absolute latest update. Does your screen say:

iOS 5.1.1
Your software is up to date.

If not and it tells you to download an update, download the update. *H* said it sounded like the update you downloaded was old or did not execute properly. Please tell me what your screen says. I cannot give you further instructions right now because I need iTunes in front of me (it's not on my work computer) and I need to know if you really do have the latest update because *T's colleague* was right; your iPad doesn't look right. I'll be home around 7:30 unless plans change. I'll check my email once I get settled and tell you the next set of instructions which will be dependent on your answer.

Have a good afternoon.

So, done. I feel good about this email. If she doesn't respond, I'll talk to her next session. That's where I know I have made progress. Before I responded to all the above posts, I got out of my head by going to the bank and grabbing some lunch. That really, really helped. I am much less anxious. Now I'm going to crank some music, get some work done, and turn off PC and my personal email until I get home. If anybody else has anything to say about it, please feel free. I appreciate feedback!!! I may not always do what people recommend, but I like to check myself against the experience of others!