By the way Leeds many of these jobs are outsourced. That means the contract is given to certain countries who can do the job competitively. It's business and altho a little frustrating at times [really...a little..if it's more than that then it's probably you with the bigger problem] it's a way for companies to compete and stay in business. Just saying...and please knock off the go home cracks. Keep that **** to yourself. Not here. You're likely old enough to be told.