Oh man, that sucks,
Sorry to hear this happened, but I am proud of you, and happy you were able to get the proof they didn't call back.
I hope you'll have a better, more professional treatment now.
About the meds, sometimes pdocs have loads of samples from the drug salespersons. My former T where I use to live would always offer them to patients befoer they start their new script so if it didn't work, the patient wouldn't have wasted their money on a full month's worth. My case I'd tell her to give them to someone without prescription plans, for I only had a 8 to 10 co-pay, no need for me to be greedy and deny someone of meds that couldn't afford them, she liked that about me and it helped her supply those without the money but needed them. If possible,work with a mental health social worker, maybe they can direct you to an organization or pharmaceutical house that can give you free or near free meds.
Just an idea, I have no idea how they work things where you live, sp pardon me if this was out of it.
Please take care,
DE