I'm so sorry that this happened, Kacey. If you made those appointments first-- and the T office cleared them from the calendar without informing you-- it would seem to me that T/T's office should have rescheduled the OTHER clients who were given those times. Since you scheduled them first, they should go to you-- even if they took you off the calendar (you didn't do it!). Given your particularly difficult schedule, it would also be more likely that the other clients could have found alternative days/times with less hardship. (I know my T takes that into account when there's a scheduling issue- since my schedule is more flexible than most, I've allowed her to reschedule me to accomodate a client with a schedule more like yours). Are you able to talk to T about any of this before your next session? If I were in your shoes, how T handles this situation would tell me a lot about our therapy relationship and whether T is the right therapist for me. If he expressed being upset with the T office for the mistake, took ownership of the situation, and attempted to find a remedy to the situation-- that would make me feel cared about. If he said something dismissive, minimized the situation, or said something about the crisis line like his wife did-- that would be a huge red flag for me. I really hope that you can talk to your T about this and that he handles the situation much, much better than his wife and the T office did! I'm just so sorry this happened to you-- not having T for that long, when you did everything right and THEY messed up, really sucks! Keep us informed!