Lmao! I'm an intern, so no not a formal promotion.yet. The contact centre environment is super triggery... Assisting the trainees is a Godsend, but Tash didnt stipulate how long I'd be doing that... So this week, I've been going in, hoping not to be chained to a headset and chair, and today, upon the manager's instruction(he knows my job's a trigger) I was evicted indefinitly... So now I know for sure I have no phone duty until Tash sets up a new desk for me