i make eye contact approximately 2-3 times per session. when she is holding the door and saying hi, usually when i'm nervous and can't talk for awhile, i just look at her and shrug and she smiles. every once in awhile i will glance...but mostly i stare straight ahead at a painting, or her rug, or just on my lap. She has never brought up the issue, so I guess she's ok that i never look at her It would be so weird and intimate and YUCK.