I think that it depends. I hate it when people suggest things sometimes because they are not the right suggestion. For example, "Just take a few deep breaths and you'll feel better," that's an insulting one. Because, if it were that easy it would already be done.
I think instead of suggesting things to help them feel better, it's better for me if people offer to do things to help me. Or even not even offer, just surprise me. Or like Trippin said, just to be there and not even talk necessarily. Or to just listen if I'm trying to explain, but not offer advice. Just comfort by listening. Or to just have someone to watch t.v. with can help...
It really depends on the person.
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