Of course she has a lot of clients, the good ones do. If she answered the phone during your appt that would have been bad. Forgive her for her memory. My memory is horrible and I'm always apologizing for it. I know it must hurt that you think you aren't special but you are because you are you. Maybe you should bring this up with her. Sounds like you are trying to push away. Fear of closeness? I know I have it.