What T does with me a lot is to say something like, "What I heard you say is .......blah blah blah" then I say either Yes, that's what i meant, or No, what I meant is blah blah blah. We repeat until we're both agreed on what's being said.

I've decided to try the same thing with him. Next time I don't think he's actually hearing what I'm saying, I'm going to say, "I've been talking. Can you tell me what you've heard?" Because sometimes I don't think he's actually HEARING me - he's listening, but he's not hearing.

It works well when T does it, so I don't see why it wouldn't work when the client does it. Turnabout is fair play and all that .... If you're having a real problem communicating with the woman, and it sounds like you are, then you might need to go back and forth a bit until you're on the same page. Or have you already tried this and it doesn't work?