Thanks for letting us know what you think about when the mods are here and when they aren't.
Yes, they are volunteer, so that means when they can be here is when they are here. There are no set hours to when they have to moderate. We all have our own lives as well.
The ideal situation would be to have someone here 24/7. Unfortunately, it's just not possible. We have many team members that are on the east coast of the US which means we work/sleep during the same times. We do have one mod that is from the west coast and they are here quite often in the wee hours of the night. We have some mods that don't sleep well and are online at different hours of the day and night.
Is there a particular issue that is bothering you and no one was online at that time to help you with it? Were you feeling unsafe at a specific time when you were online and no mods were here? You are more than welcome to send me a pm explaining that issue or situation. I'll be happy to talk with you about it.
To add: pegasus, there is no reason to be sorry for having an opinion.