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Old Nov 05, 2012, 03:07 PM
railfan railfan is offline
Junior Member
 
Member Since: Nov 2012
Posts: 12
Can I just say you shouldn't feel guilty? It's their job to help you, not make you feel like you shouldn't be taking up their time. You or your insurance is paying them a lot of money for a service. YOU should not be be feeling bad.