I'm sorry this happened, 78. Like everyone else, I HATE insurance companies, but I also go a bit nutty when clinicians aren't willing to go the extra mile for long term clients. I get it that people don't have copious amounts of time to wrangle with insurance company people who are invested in NOT paying out any more money no matter what. But the reality is, if a clinician truly believes that an individual needs and requires support and guidance in a therapeutic environment how can he/she not ethically do what is required by the insurance company. As someone working in education with special need children, I can't simply say, ". .. We're done with that!" If someone is truly committed and believes in the services that she is providing, they she needs to ADVOCATE that that service continues! Just my take on things.

I would definitely talk very frankly with her about this issue.