I don't want to seem disruptive or obstructionist, but I have to say that I think that your therapist responsibility to call your insurance company OUTSIDE the parameters of your therapy session. The reality is, if a person states that they provide 50 or 60 minutes of therapy for such and such amount of money, then he/she needs to provide that amount of in session contact. Anything outside that 50/60 minutes of session time is negotiatable.

I believe that if a counselor thinks that he/she needs to be compenstated for additional time (eg. out of session contact and/or coordination of services . . .including insurance calls, then he/she needs to talk to the client and contract for that additional time/payment). I DO NOT feel that this is the responsibility of the client to talk about, "bring up" or contract for. It is about financial responsibility and that is the job of the therapist. If she feels that she needs more compensation than she needs to bring it up in a very direct and upfront way.

I say this because I think that many people in therapy feel guilty or responsible for dealing with the "business" portion of therapy. It isn't our responsibility. It is the therapist's responsibility. It is her job. It is her professional responsibility!