congrats! thats the 1st step in getting help! you should be so proud of yourself

yes, as echoes said, can you call them? if you found them through a website, do they post their hours? cuz some ts only return calls/emails/etc between x and x. or it could be that they are working and just haven't gotten the chance to reply yet? my t usually answers before work the morning or in the evening when she gets home (and occasionally if she has time between clients).

make sure to keep us posted!