It is good that they are working on the noise issue.
It sounds like your T has brought things to the office to help you feel comfortable. I always take with me a very large stuffed polar bear that I can hug while I talk with my T. This helps me to feel calmer and I can even stroke the bear.
Maybe if you tried taking something from home that soothes you it would feel safer?
I shouldn't be that hard to put a radio in the waiting room.
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