If It was me which it has been many times I would make the appt. and return to the office with an easy and quick apology for the trouble and urgency in your matter. They deal with crap all the time. Be glad they even offered a return appt. I mean your established there don't split. Then you can go somewhere else & it ain't always greener. than your more pissed. If your not stubborn and can get over this be a good choice. I understand by the way.