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Old May 05, 2004, 11:01 AM
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dexter dexter is offline
Grand Magnate
 
Member Since: Dec 2003
Location: New Jersey
Posts: 3,133
I haven't been a part of the chat room troubleshooting here so i don't know all the ins and outs of what has been working and what hasn't.

Making sure Java is enabled and working is the best first step to try though...

If you are using Windows (I'm using Windows XP and Internet Explorer 6... if you are different the steps might be a little different but should be similar)

In IE go to the Tools menu and choose Internet Options

On the Security tab, click the custom level button. Scroll down to "Microsoft VM" ("Java Permissions") and make sure that disable jave is NOT selected. (my system is set to "high" and my chat works properly).

Close that box and then go to the Advanced tab. Again scroll down to "Microsoft VM" and there are three checkboxes. The first two ("Java Console" and "Java Logging") don't matter (those are for programmers writing Java applications).

The third one is JIT Compliler for Virtual Machine. If that is checked, try unchecking it. The Microsoft website says that sometimes an incompatibility between the Java on a particular web page and the Microsoft JIT compiler makes Java programs not work properly, and they suggest trying to turn it off and retry the page in question. After you change the JIT setting you will have to close internet explorer and restart it. Then go back to the page (chat in this case) and see if it works. If it does it is an incompatibility between JIT and the chat Java.

The MS page doesn't say anything about what to do if shutting off JIT solves the problem, but I guess you can just leave JIT off as long as everything is working.

Sorry I don't know enough about how Java runs in IE but this is a place to start. I will see if I can find any other info on the web about it.

for the record my system has JIT enabled and I don't have problems with chat but that doesn't mean it can't be effecting your situation. Crazy computers .

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