I contacted the company very publicly by posting on FB. They removed it and eventually contacted me. They're based out of WY, so not sure how that works out. They asked me a few questions and told me they'd be investigating. They asked if I reported it to the police, but I hardly see where reporting the theft of $120 is worth the hassel, but I'm afraid that the company may see that as a way around it instead of motivation to make it right. I don't want to call the cops. I don't like them, I don't see why they should be involved, unless the company does not make it right. I hope they do something. Oddly enough, I really don't want to get anyone in trouble... I just find it really crappy that someone would do this during a season for giving, not stealing. I just want my stuff back... I wasn't planning on spending this time wondering if some company is going to be on my side?!?! Holidays are already a crappy time for me, this was the cherry on top!! People ultimately SUCK!! I'm so disappointed, disenchanted and just down right depressed with the whole thing!