One thing I think you should remember is that some people don't know they are having issues with certain areas in their lives and so the tests are a good way to bring those issues to the surface for them. If you already know of certain issues you are having you might want to go to the next step in furthering your knowledge about those issues.
I on the other hand have taken these tests and they are not telling me anything that I didn't already know but they do offer feedback on more specific concerns/subjects for me to research which I like.
I don't like actually talking to people much, mostly because I can't seem to find anyone who actually understands what I am saying or that can explain something to me in a way that I didn't already know. So I do my own research of issues that I believe I am having.
Maybe you could try looking up more information on the certain issues you are dealing with in order to further your understanding. I know that is easier said than done sometimes. Just a thought.
I am also new to this site but i do believe there are chat rooms you can get into. That would be closer to talking to a real person, right?