I know that I work phones. Even though I'm a secretary, I also have like a "telemarketer" type of position in that I have to call every patient referred to us to try to get them to schedule. This is extremely stressful for me. I also have a tendancy toward suspiciousness, probably less so than your son, but I do. Even though I'm calling on behalf of people's doctors, and from a local number, a lot of people treat me like a telemarketer.

People are suspicious of me, hang up on me, or hang up before even talking to me. This triggers me into wanting to call back and tell them off. It takes a great deal of will power not to react most times. This is incredibly stressful for me. Also, I hate talking on the phone. I hate it. I don't even like to for fun like with family members. I can talk a long time, but I don't like it. I hate making calls. So I work a job where I'm on the phone about 85% of the time, and it's extremely stressful.

So, I think it's okay your son wants a lower stress job, because this job isn't easy, and I do make a lot of mistakes. And for a while people are "helpful and nice" but after a while they stop being helpful and nice and even if you disclose your mental illness to show them why you make mistakes and get overwhelmed, that only makes it worse. So.... if he can get a lower stress job, that will be better, I think.

Sorry, rambling...