I worked for fast food for long time doing counter work. The worst thing I could do is allow myself to fantasize about doing bad things, when I was angry at a belligerant customer. I would get my mind on my job, or take a break and chat with a co worker. Sometimes, co workers would get in my face, if I became too upset. I'm glad they did that. Being really mad, even with a reason, will not excuse it from law, and guilt comes when passion dies, and I see the damage done. Guilt will kill us or drive us to dis associate. I've stuck a burning ****** in my fore arm to distract myself from acting on rage. I'd rather take anti psychotic medication, than act on a rageful thought, and did, for a long time. It is not easy, in our high stresss fast paced competitve world, to not become rageful. We NEED to not give in to it. NEED not should. Jail is bad bad bad. Do what it takes to contain and filter a rage impulse. Keep it a legal filter....! brook as in been where you are. It gets easier smile and laugh be ask for help you WILL succede!