QUICK UPDATE

Bringing up that it might have been the specific place was exactly the ticket, Mm. Go to the source, right? Of course, they were thoroughly closed at the time, so today I made a bunch of calls, starting with the NP's office. Which was doubly good, because I was able to clue them in on just how bad it's been. Sometimes it can be hard to say aloud when one is feeling like that. Personally, I've never been able to do it. Figured some advocacy was in order. It's so hard being so far away. Also, was told about some other resources available. I've seen the names in researching before, but it was good to get a better sense of how they work by actually talking to someone.

So... hopefully we've got enough tools in the toolbelt now to get him through this.