I would like to point out, that contrary to what (JD) said, support chat is not a place to discuss suicidal ideation. It specifically says when you come into chat that you are not supposed to talk about that in chat. It gives the phone number for the suicide prevention hotline when you enter chat. It is very distressing to go into chat and have a person also in chat who is suicidal and feel like you can't leave when you need to because you don't know what the other person is going to do. I have actually started avoiding the support room because of people coming on when they are suicidal. While I want to support people when they need it, that is more than I am willing to deal with. And as such have felt the need to limit my support to everyone to avoid being put in that situation. If someone is actively suicidal they need to look for help IRL.