Perhaps it is how the truth (and truth is never absolute in my opinion - so I see it as meaning the person speaks the truth they see) is presented. As a club or as something to consider. The skill I think a therapist needs is how to present information that could possibly be useful in a way the client can hear it. Shouting the same thing at the client in greek over and over won't help if the client only speaks English. The therapist needs to find other ways of communicating with the client.