I'm sorry it didn't turn out to be what you were hoping for

I could imagine it would be frustrating to be stuck in a louder environment where people are more intent on saying their point of view rather than listening and being supportive.
It's good the crisis line was helpful! I've thought about calling those before, but the idea seems kinda scary since I don't really know what to expect and it's with a complete stranger. How does it work? How did it help?