Isn't it frustrating to not get any answers?? I know the feeling well. I try to understand that sometimes people don't know what to say.

Sweety, maybe it's the lack of information in your post. Can you give us an indication of what you want the responses to address? I'm not sure if it's the mistakes or the helper you want help with.

You're really courageous in wanting to effect changes, though! That's a toughy in anyone's book!