Well, I don't think I'd be of any help with this question, but I love my rural/mountainous small town.
Grew up in the suburbs, and would never go back there.
Majority of people are nicer, things are less hurried unless you go closer into the larger towns,Interstates, and mall areas.
I don't know how I ever survived in the burbs.
I love the chit chat I am able to share with the post office people, local grocery store, Agway, and well, just about anywhere in my little town, and the rest of my county.
Hope things get better for you, take care.

BTW
Even in the larger cities, cable stuff isn't 24/7 most of the time one has to wait till the weekday, especially if they get knocked out with some huge storms.
Things vary from place to place, and can be annoying but, even big companies like Sprint,Embarq,Comcast that have come into our rural areas still run into snags,rather in the city or out here. Unfortunately things happen, and can also happen in the big cities. Remember the huge black outs, years ago? They happened in many big cities in the US.

Lots of luck with your move, hope the computer/cable thing works out for you, it's horrible when you can't access the internet.