That may be the case, but even in California the law says the client has the "privilege," meaning that the records are yours. It is true that you may get a summary instead of the actual files. It is also true that people in mental health may withhold some information for your best interest. But it is not true that you are not entitled to your records, in whatever form they can be provided. And as I remember the deadline even for a summary is 2 weeks so they can't really delay it.