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Seems to me if I inconvenience someone because of my mistake, I should apologize. That's true if I'm the client, and it's true if I am the T (which won't happen, but if...) Not some dramatic apology with tears and confession. Just a simple acknowledgement that I inconvenienced someone in a way that impacted their life and I wish I hadn't and I regret it (or more simply: I'm sorry).
The fact that the other person may have responded more dramatically than was warranted (and I'm not saying it was, I'm just recognizing that she is saying it was) does not change her behavior or her mistake. It would just as easy if the roles were reversed for T to suggest that your "mistake" was the unconscious or subconscious revealing true feelings.
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