GRRRR Well, after spending an average of an hour a day with the tech booting my system up each day, correcting tabs etc... they have finally decided that the modem they sent me is bad. (bad modem, bad bad modem!)

THEN they say it will cost me $39.95 to have a new one sent to me. HUH? I just paid $20 to have this one sent to me on the 15th or so... grrrr Of course, I immediately talked to customer service and explained how unreasonable that is, and they are refunding the charge. (Well we will see if that's true, won't we?)

I'm on dial up now...and yes there is a difference I don't like!!! I can't seem to produce even half of what I can with DSL high speed....

unfortunately.. I haven't been able to use the router I bought, which in store warranty, return will be expiring... and the free one month use of email service, norton security and something else has been wasted. I have plans, once the dsl modem DOES work, to call all them and get another free month.

To add to my exasperation, the On Demand CABLE I ordered... well they finally came out and buried the cable TONIGHT... and no one told me they were coming, so I wasn't here to check it... yep, you guessed it: no on demand. Cable connection disconnected. Now I have to be here Sunday for repair. AND that means no movies for 3 days wonderful. I had to bow out of my mother's Red Hat meeting, for Sunday, and one of her friend's spouse died... and and and Life.