Depends on pdoc:

First 2 at University Heath Services: always a call back in a few hours

Next guy: never under any circumstances, you needed to make an appt to ask even the smallest question (one of the reasons I replaced him)

Next guy: great at returning calls in an hour or two, but a jerk in other ways

Current guy: spotty. Usually will call at the end of the day that I leave him a message, but a few times I have had to wait several days. Even though they have an office staff, they rarely answer the phone so you leave a voicemail and who knows what happens from there. Don't love that, but pdoc is good in other ways, so I'll stick with him.

Would it help to be vague in your message and to use the word "urgent"?

Best,
EJ