I'm a big fan of nonviolent communication, so thanks for sharing the link. I've seen it improve the quality of my communication with others, and also the way that I am able to handle others' outbursts (normally I would have cowered and hid in the face of anger even five years ago; now I can accept that it has nothing to do with me). We haven't done it for awhile, but for about a year there was a group of four of us - different ages and genders - who met up, originally to go through the NVC workbook, but we ended up just having sessions where we each were able to talk about our 'stuff' and be held through it, without someone else trying to fix it, or judging the people or situations we may have been talking about, giving us each the opportunity to practice NVC with each other. It's amazing how this day and age has brought about such an obstacle in direct communication, given all of our technology (or maybe not).
I liked the list in the link you provided, h3rmit. I'm familiar with most of it, but it's nice to be reminded that yes, other people have those needs as well. I'm a more accepting, open person when I can do this. It's easier for me to connect with others rather than close myself off or allow myself to become hurt by things that are not mine. It also reminds me that we're more alike than we think, and that I'm not alone.
Thanks for sharing.