im sorry you are having problems getting support. there are actually tons of people who SI on this site. are you leaving enough information in your thread for people to respond to? like this thread you don't say very much...but then again, here it gets to the point...but maybe in other threads you may need to give more information for people to respond to, maybe? I don't know what makes some threads take off and others left behind. I tend not to get many responses to threads I have posted so I cant give you many clues on how to post a successful request for help but then I see other posts that go on for pages and wonder how they do it. maybe simply stating that you really would appreciate some support in your post would get people to comment. you could always PM me if you need to.